PERSONAL CARE

Our assisted bathing, hairdressing and pampering service is always popular

We provide high quality personal care. All our staff are fully trained in providing personal care and assistance. As one of our members once said: “Nothing is too much trouble for the staff at the Swallows!”.

We try and ensure that our members’ care needs are fully met whilst enabling members to retain their dignity and ensuring that they are made to feel comfortable throughout the day.

Hairdressing, chiropody, baths or showers can be arranged upon request and are charged for separately. Our bath is a hydraulic lift bath, which members may use either independently or with assistance. Alternatively, our members may use our “roll or walk-in” shower room.

The Swallows has ample lavatory facilities which are adapted for wheelchair users.

During the initial interview we ensure we are made fully aware of our members’ care needs and undertake our own member risk assessment, whereby we identify the member’s needs, wishes and preferences, including medical care, exercise, personal assistance, dietary requirements and any other special wishes our members may have.

We aim to meet these needs and individual care plans are drawn up and reviewed regularly together with our members and, if appropriate, with their carer / family.

Thanks to our high staff to member ratio (1 to 1, and also 2 care staff to 1 member as required), our trained staff are able to provide quality personal care and ensure our members are comfortable and well looked after throughout the day.